Chromecast with Google TV (HD) freeze at logo after update

[Thorrellius]

Hi... My Chromecast with Google TV (HD) freezes at G logo after receiving update. Tried hard reset, but it didnt do anything.

[RXShorty · Accepted solution]

Hi @Thorrellius 

There is a topic about this issue HERE.

Try filling out the form and contact Google Nest Support.

[Jeran]

Thank you for helping out on this thread, RXShorty!

Hey there Thorrellius,

I'm just checking up on this thread, and thank you for filling out that form! You should have Chromecast Support reach out to you via email in a few days. In the meantime, do you have any more questions that we can address on the forum? If not, I'll go ahead and lock the thread in 24 hours.

Best regards,
Jeran