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Chromecast with HD, phone dead, wifi router dead, how to reset/reconnect

Heyman
Community Member

Unfortunate events, phone dead, changed phone, wifi dead changed router, Chromecast now trying to reconnect to old network? No way of going back, with the old router, Phone gone. Anyway to hard reset everything as in first setup? 

Thanks 

4 REPLIES 4

Byteguy
Gold Product Expert
Gold Product Expert

Factory Reset your Chromecast device using the button on the Chromecast

https://support.google.com/chromecast/answer/6254654

Then, install the Google Home app on your new phone and do the setup steps again.

https://support.google.com/chromecast/topic/7215248

 

JenniferV
Community Specialist
Community Specialist

Hey there,

 

Thanks for the help here, Byteguy.

 

Heyman, hope that helps. Feel free to let us know if you still need further assistance.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Heyman,

 

It's me again. I wanted to check if you still need help. Don't hesitate to reach back if you do.

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer