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Chromecast with google tv not detecting my wifi

Semanth
Community Member

Hi , My chromecast with google tv device is not detecting my router even it is placed with 2 mtr range,  my router is D-link DIR-615 ....

All the neighbors routers are getting displayed but not my router name ....

 

2 Recommended AnswerS

Semanth
Community Member

I have gone through the community posts and tried changing the channel to 11 in my router , it is detecting now and working without any issue 

thank you for the replay

View Recommended Answer in original post

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Cool, glad to hear that and thanks for sharing your resolution in the Community! In the meantime, do you still have other questions and concerns?

 

Thanks,

Jennifer

View Recommended Answer in original post

5 REPLIES 5

Jeran
Community Specialist
Community Specialist

Hey there Semanth,

I'm sorry to hear that your Chromecast is having troubles finding your Wi-Fi! I know that networking issues can be tricky, so I'd be happy to help you figure this out. First thing I would recommend is that you check out this article, and follow the troubleshooting steps inside. Afterwards, let me know if you get stuck on any particular steps, or if it resolved the issue. 


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Semanth
Community Member

I have gone through the community posts and tried changing the channel to 11 in my router , it is detecting now and working without any issue 

thank you for the replay

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Cool, glad to hear that and thanks for sharing your resolution in the Community! In the meantime, do you still have other questions and concerns?

 

Thanks,

Jennifer

Hi ,

Nothing else , thank you....

JenniferV
Community Specialist
Community Specialist

Hello Semanth,

 

You're welcome! If you don't have any more questions and concerns, I'll go ahead and lock this thread. Feel free to create a new one should you need help in the future.

 

Best,

Jennifer