05-11-2022 02:09 PM
This issue is a new one for me. Its with my samsung phone while other phones and tablets are unaffected in the house and still work perfectly with our two chromecast devices (2nd gen I think as well as the new one with google tv)
Im stumped! Would love a solution as my phone is the usual casting device most days.
Answered! Go to the Recommended Answer.
05-22-2022 09:30 AM
Hey BoggyB,
I don't want to be a nudge but I'd like to check if you still have other questions and concerns. Feel free to let me know if you do.
Thanks for the help, Jeran.
Best,
Jennifer
05-15-2022 05:48 PM
Hi BoggyB,
Thanks for reaching out and for providing a detailed info about your issue — I appreciate it!
Please try these additional steps:
Let me know how it goes.
Thanks,
Jennifer
05-18-2022 05:52 PM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Jennifer
05-18-2022 09:35 PM
Hi Jennifer, thanks for asking. I didnt do any of the steps as two days ago everything just seemed to start working again. There was a system update to my phone and things sorted themselves out:)
05-19-2022 08:31 AM
Hey there BoggyB,
I'm glad to hear that everything is working again! In that case, did you have anything else we could address, or should I go ahead and lock up the thread?
I look forward to your response!
Best regards,
Jeran
05-22-2022 09:30 AM
Hey BoggyB,
I don't want to be a nudge but I'd like to check if you still have other questions and concerns. Feel free to let me know if you do.
Thanks for the help, Jeran.
Best,
Jennifer
05-23-2022 09:42 AM
Hi there,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer