Device no longer shows up to cast to

[Susan2mcm]

Suddenly today my iPad doesn’t show any devices that I can stream You Tube TV from.  I checked network settings on my TV, all good and unplugged ChromeCast and replugged it in.  Restarted my IPad.  Any other suggestions?

[JenniferV]

Hi Susan2mcm,

Thanks for reaching out and I'm sorry to hear about that. Let's sort this out. 

A few questions: what type of Chromecast device do you have? Are you getting a message no cast destination found when attempting to cast content from YouTube TV? Is this only happening when casting from the YouTube TV app or across all apps? Are there any recent changes in your Wi-Fi router?

Give these steps a try:

1. Make sure the device is set up correctly.
2. Reboot your WiFi router.
3. Try to use a different mobile device.
4. Factory reset your Chromecast.

Thanks,

Jennifer

[JenniferV]

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Jennifer

[JenniferV]

Hello Susan2mcm,

Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

[Susan2mcm]

Thank you. It’s all good now. Sorry I hadn’t replied sooner. 

[JenniferV]

Hi Susan2mcm,

No biggie and thanks for letting me know.

Since this has been sorted out, I'll consider this one as complete and lock this thread now. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers,

Jennifer