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Did Google update the Chromecast ultra? Everyday more of my devices over saturate ?

redgt1997
Community Member

did you guys push an update? The color saturation is total crap now, I have 4k TV's and it started with one tv we watch all the time and now is effecting other TV's while watching anything on YouTube TV, but streaming from my phone or other apps are fine

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there redgt1997,

I'm sorry to hear that the colors look off in the YouTube TV app. I'd be happy to help you look into this, because as far as I'm aware, there shouldn't have been an update to affect this. First, I would make sure your YouTube TV app is up-to-date. Then, I would clear out the cached app data on the YouTube TV app. Finally, to isolate the issue, try casting from another device to see if the problem persists.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

JenniferV
Community Specialist
Community Specialist

Hello there,

Thanks for the help here, Jeran.

redgt1997, we hope that helps. Feel free to let us know if you still need assistance.

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi redgt1997,

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer