El chromecast device se ve offline en Home

[VirS]

Cambié el router y el chromecast aparece offline en home

[JenniferV]

Hello VirS,

Thanks for reaching out. Chromecast devices can only remember one Wi-Fi network at a time. If you change your Wi-Fi network and your Chromecast isn't currently connected to a Wi-Fi network, perform a factory reset and set up your Chromecast on the new network.

Thanks,

Jennifer

[JenniferV]

Hey there,

It's me again. How's it going? Still need help?

Thanks,

Jennifer

[JenniferV]

Hi VirS,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,

Jennifer