10-15-2022 04:37 PM
I've been casting from my 2 year old HP laptop to my 3 year old Smart Samsung TV with ZERO problems. But now EVERY cast tab is grayed out, and the Cast symbol has disappeared from all online videos I might want to watch. Both my tv and laptop are on the same network. How can I fix this??
10-27-2022 09:29 AM
Hey there Edcastx,
I apologize about the late response, thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out, as these networking problems can be difficult to troubleshoot on your own. First, are you able to cast to the Chromecast from any other device? If so, that would narrow down the issue to the laptop itself. However, if nothing can detect the Chromecast, it may point to the Chromecast instead. Just to be safe, what color is the LED light on the Chromecast?
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Best regards,
Jeran
10-31-2022 08:22 AM
Hey there Edcastx,
Do you have any more questions or need any additional help?
Thank you,
Jeran
11-01-2022 01:59 PM
Hey Edcastx,
Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran