08-02-2022 09:23 PM
This glitch began appearing last night. When I first turn on the tv and the chromecast with google tv the images appear clear and visible. After I move the selection box with the remote the screen begins glitching. Then shortly after the screen looks like the photo. I tried to follow the troubleshooting tips but could not see the settings anymore!
I am assuming this is a fault, but thought I would try here first. I purchased the device in January of this year.
TIA
08-02-2022 09:24 PM
Replying to add that it is not the actual television - the Xbox and free to air etc are all clear to see. The fault is with the chromecast with google tv.
08-03-2022 04:32 AM
I have the same problem! tried to move the other tv and the problem persisted. Bought this in April 2022. Feeling your frustration here.
08-06-2022 11:54 PM
08-09-2022 11:54 PM
Hey there,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Jennifer
08-10-2022 11:55 PM
Hello there,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer