Hemos cambiado el router y no podemos cambiar el nombre de red

[Jenny33]

Hemos cambiado el router y no podemos cambiar el nombre de red ni la contraseña, no podemos enviar nada desde el móvil a la tele.

[David_K]

If you've already changed to a different Wi-Fi network, try these steps:

1. Open the Google Home app.
2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

[JenniferV]

Hi folks,

I appreciate your help here, davidking.

Jenny33, hope that helps but if you're still having trouble connecting your Chromecast to your network, please manually connect to the Chromecast SSID. Here's how: Go to the phone settings > Open Wi-Fi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set it up again.

Regards,

Jennifer

[JenniferV]

Hello Jenny33,

It's me again. How's it going? Did the step help?

Thanks,

Jennifer

[JenniferV]

Hey there,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer