How to fix MP4 video that won't cast

[Philip5105]

@why do some MP4 cast and others won't

[JenniferV]

Hi Philip5105,

Thanks for reaching out. mp4 is a supported file for Chromecast. Let's sort this out.

Quick questions: where did you download the mp4 file that you're having an issue with? What device are you using for casting? 

In the meantime, please check this support website article. I'll look forward to your response.

Thanks,

Jennifer

[Jeran]

Hey there Philip5105,

Do you have any more questions or need any additional help? 

Thank you,
Jeran
 

[JenniferV]

Hello Philip5105,

We haven't received any response from you so, we'll go ahead and lock this thread after 24 hours. Feel free to create a new thread if you need help in the future.

Thanks for lending a hand, Jeran.

Regards,

Jennifer