I cannot add a new YouTube account to my Chromecast

[bobasquishie]

Hello!

I just bought a brand new Chromecast and set it all up under my main email, and it automatically added my YouTube account connected to that email. I want to add a new YouTube account to it, since my account with the premium membership is under an older account. Unfortunately, clicking on my profile photo gives me 2 options: switching accounts (which only allows me to go to my main email's acc) and signing out (and when trying to sign in, prompts me again to "choose an account" and only allows me to choose the main email's acc).

I'm unsure if I'm just purely missing something here or if it's a bug. Any help is greatly appreciated and welcome! 

[JenniferV]

Hi bobasquishie,

Thanks for reaching out. To confirm, is your old email already added on your Chromecast with Google TV? If not yet, please add that account. Check the steps below:

1. First, add the other account to the Google TV. Learn more about accounts on Google TV.
2. On the TV, open the YouTube TV app or the YouTube app.
3. At the top, select the profile picture.
4. Select Sign out > Sign out.
5. Sign in again with the other account: 
   • YouTube: In the left panel, at the top, choose Sign in > Sign in. Then choose the other account.
   • YouTube TV: Select Sign in and choose the other account.
6. In the app, you will find recommendations and recorded content for the signed-in user.

Tip: On the Google TV home screen, the customer will only find recorded and recommended content for the primary account.

Important: To use multiple accounts in the YouTube or YouTube TV app, you need to sign out of one user’s account and then sign in with a different account. 

Thanks,

Jennifer

[Princesss]

Hi there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Muddi]

Hey bobasquishie,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi