07-08-2022 10:04 AM
I have quite a few movies I've purchased over the years andost recently Trolls from the Google Play Store. It shows up in library but EVERY time and mean literally EVERY time I try to play any movie it never works. Just says restart device if the problem persists. I can however play any and all TV shows I've purchased with no issues. It frustratingly only happens on my 3 Chromecast with Google TVs in my house. Playing on my phone and computer no issues. casting it also no issues, but I just want to click and play. This is has been ongoing for months and still no fix.
07-12-2022 04:57 PM
Hi Dlivas,
Thanks for reaching out. Please try the steps listed below and let me know how it goes:
Thanks,
Jennifer
07-19-2022 10:20 AM
Hey there Dlivas,
Did you have any more questions or need any additional help?
Thank you,
Jeran
07-20-2022 10:30 AM
Hey Dlivas,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran