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My Chromecast with google tv not connecting to Wifi

TravisEspinoza
Community Member

I I just bought my Google Chrome cast with Google TV built-in. And at the set up process when I try to connect it to the Wi-Fi it will not connect. The Wi-Fi that I am trying to connect to is a school Wi-Fi, Kennesaw State University. This Wi-Fi requires us to sign in after connecting to the Wi-Fi by signing into the schools website page. My phone is already connected and when I try to set up the Chromecast it still doesn’t work

7 REPLIES 7

Shelbybaker44
Community Member

I'm having the exact same problem right now! We're you able to fix it? If so how!

FAEinOZ
Community Member

Same problem with my Blaupunkt BP320HSG9200 totally frustrating!

Jeran
Community Specialist
Community Specialist

Hey there TravisEspinoza,

I'm sorry to hear that your Chromecast built-in is having some issues connecting to your school's Wi-Fi! Networking issues can be tricky, so I'd be happy to shed some light on what is happening. You mentioned that you need to log in to the Wi-Fi using the school's web-page. This is called a captive portal network, and I am sorry to say that Chromecast devices do not work on this type of network. 


I hope that helps you out, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

FAEinOZ
Community Member

Working now, many thanks. 

JenniferV
Community Specialist
Community Specialist

Hi FAEinOZ,

 

Thanks for keeping us in the loop and glad to hear that your device is working now as intended. Feel free to reach back should you need help in the future. Have a good one!

 

Again for the others, we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

 

Thanks for the help here, Jeran.

 

Best,

Jennifer

Jeran
Community Specialist
Community Specialist

Hiya everyone,

Did anyone have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran