My laptop can’t find my chrome cast

[Mariaadel1998]

chrome on my laptop can’t find or cast on my chrome cast what should I do?

[David_K]

Try these steps:

1. Make sure your Chromecast is within range of the Wi-Fi router so it has a good signal.
   
   
2. Reboot your router. Most routers just require that you unplug the power source and then plug it back in to reboot.
   
   
3. Reboot Chromecast by removing the power cable, then reconnect it.
   
   
4. Make sure you're using the latest version of Windows and Chrome.
   
   
5. Restart your laptop.

[JenniferV]

Hi there,

Thanks for the help here, davidking.

Mariaadel1998, we hope that helps. You can also check this support website article for additional steps. 

Regards,

Jennifer

[JenniferV]

Hello Mariaadel1998,

It's us again. How's it going? Do you still need help?

Best,

Jennifer

[JenniferV]

Hey Mariaadel1998,

Just checking in to make sure that you've seen our response. Please let us know if you still need help or if you have other questions or concerns as we will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer