Netflix can’t find Chromecast but other apps can?

[BGriffiths]

Hi, I recently updated my phone and am now having troubles casting to our chromecasts. 

We have one in the bedroom which isn’t being found when trying to cast from the Netflix app but can cast from Stan and Disney+. 

We have one in the lounge room that just won’t let us reconnect - keeps saying to ensure local network is turned on, which it is. 

[Jeran]

Hey there BGriffiths,

I'm sorry to hear that your phone is having some connection issues! Troubleshooting these kinds of networking problems can be difficult, so I'd be happy to help out. What I would recommend you do first is follow this troubleshooter. It will help narrow down the problem, then provide you some troubleshooting steps.

Let me know if that helps out, or if the problem persists. I look forward to your response to this!

Best regards,

Jeran

[Jeran]

Hey there BGriffiths,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey BGriffiths,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran