09-06-2022 07:51 AM
09-11-2022 10:19 PM
Hello nosuchuser,
Thanks for reaching out. To confirm, is your Chromecast won't connect to the network? Please reboot your Wi-Fi router then, manually connect to the Chromecast SSID. Here's how: Go to the phone settings > Open Wi-Fi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set it up again.
If the issue persists, factory reset your Chromecast
Thanks,
Jennifer
09-14-2022 10:40 PM
Hey there,
It's me again. I want to make sure you're all good — did those steps help?
Best,
Jennifer
09-15-2022 10:41 PM
Hi nosuchuser,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer