10-23-2022 01:01 AM
Hi,
I have been using the Google Tv app for months now to use my Chrome Cast now it has stopped connecting to me phone and iPad. I have done everything the Internet says. I have now factory reset the caster but because the hand held remote is broken I can not set it up.
and the App will not find it.
10-23-2022 02:20 PM
Broken in what sense? Did you try replacing the batteries?
You won't be able to setup Chromecast without a working voice remote.
10-24-2022 12:26 AM
My dog chewed it.
so, I have to purchase a entire new Google Cromecast ?
10-24-2022 02:25 PM
Ah dear! The voice remote is sold separately on the Google Store:
https://store.google.com/product/chromecast_google_tv_voice_remote
10-24-2022 09:39 PM
Oh thank you !
10-31-2022 07:00 PM
Hey everyone,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
11-01-2022 07:24 PM
Hey folks,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Chromecast and we'd be glad to assist you further.
Best,
Princess
10-26-2022 01:32 PM
Hey there Taryn32,
I'm just checking up on this thread, I'm glad David was able to help you out! In that case, do you have any more questions or need any additional help?
Best regards,
Jeran