Pink tint to screen at startup

[MX5Racer]

Starting a few days ago when turning on my Chromecast with Google TV (remote power on) the screen has a pink tint to it.

Have disconnected, un plugged and restart it a couple times. After reboot it works till I turn it off again, turning it on sometimes gets the Pink tint again ^&^%$

It's NOT the LG TV because... When I turn on the TV with my Roku remote it is perfect.

My fix is to turn on the TV with the Roku remote then press the Home or YouTube button in the Chromecast remote

What update messed this up?

[JenniferV]

Hi MX5Racer,

Thanks for reaching out and for taking some steps beforehand — I appreciate it!

To cover all the bases, could you please plug in the Chromecast with Google TV (HD) into other HDMI ports on the same TV? Also, if possible, try to plug in your device into a different TV screen to isolate the issue.

If the issue persists, factory reset your Chromecast with Google TV (HD).

Let me know how it goes.

Best,

Jennifer

[JenniferV]

Hey there,

How's it going? Did those steps help?

Thanks,

Jennifer

[MX5Racer]

Just finished the steps...

Switched HDMI ports - still pinkish tint

Factory Reset - still pinkish tint

Currently only have one TV so I cannot try another TV

[JenniferV]

Hello MX5Racer,

Yikes! We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks,

Jennifer

[MX5Racer]

Form Submitted

[JenniferV]

Hey MX5Racer,

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon so, please keep your lines open.

Also, please be advised that this thread will be locked after 24 hrs.

Best,

Jennifer