12-12-2022 01:29 PM
While trying to change my new wifi to my old Chromecast I accidentally deleted. I need it to factory reset but I deleted. I can't recovered. I wanted to set it up again and it tells me that that device is already being used that i need to factory resent but I can't cause is not in my home list. What can I do?
12-12-2022 01:40 PM
Hi @Mo24
You can do a factory reset by using the hardware button on the device.
Check this link on how to factory resetting your Chromecast. 🙂
12-12-2022 05:34 PM
Thanks for answering. Unfortunately my dice is old doesn't have the reset button. I don't even have the title of the device on my home Chromecast. But when i try to set it up agai(like fresh) it says that the device is already been set up and it takes me back to square one. I tried so many ways but it doesn't allow me to factory reset.
12-13-2022 01:58 AM
Hi @Mo24
Every Chromecast device has a button so it should have one.
But they are pretty well hidden. 😉
12-20-2022 05:20 AM
Hey there,
I appreciate your help here, RXShorty!
Mo24, we hope that helps. Feel free to reach back if you still have other questions and concerns, we're here to help!
Best,
Jennifer
12-25-2022 09:02 AM
Hi Mo24,
It's me again. I wanted to check if you still need help. Feel free to let me know if you do.
Thanks,
Jennifer
12-26-2022 09:43 AM
Hello Mo24,
Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer