06-19-2022 04:03 PM
Hi!
I posted this question a while back and the only responses I got was from others who are having the same issue. A "Community Specialist" decided to close the post instead of offering assistance. Maybe this forum isn't used to assist customers?
Here's the link to the issue, pictures, and details.
https://www.googlenestcommunity.com/t5/Chromecast/Rentals-from-Google-Play-Won-t-Play/td-p/113139
Looking forward to any and all help!
Kevin
06-25-2022 05:49 PM
Hello MurphME,
Thanks for posting and we apologize if your old thread was closed sooner than you would have liked. As Community Specialists, we occasionally do a bit of housekeeping to keep the conversations in our Community fresh and relevant. This includes locking threads after a period of inactivity.
Let me assist you with this by trying the suggested steps below:
Let me know how it goes.
Thanks,
Jennifer
06-28-2022 05:55 PM
Hey there,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Jennifer
06-29-2022 05:58 PM
Hi MurphME,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer