Test to do when its broke

[AndreF]

Hello,

After a few hours of troubleshooting I think my chromecast is deffective,  Before I change it I want to verify if hes broken

[JenniferV]

Hi AndreF,

Thanks for reaching out and I'm sorry to hear about your Chromecast. Could you please tell us more about what's going on with your device? What type of Chromecast device do you have? What's the LED status on your Chromecast? If you could also provide a rundown of all the steps that you've already tried, I would appreciate it. 

I'll look forward to your response.

Thanks,

Jennifer

[JenniferV]

Hey there,

How's it going? Still need help?

Regards,

Jennifer

[JenniferV]

Hello AndreF,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer