Trouble adding Chromecast with Google TV to Google Home app

[rawhite75]

I have installed 3 of the Chromecast with Google TV in my house, and didn't have any issues adding 2 of them to the Google Home app.  The 3rd one, though, cannot be found by the Home app.  I have checked the Wi-Fi connection on the CWGT to verify that it is on the same network as my phone.

Is there any way to add this to the Home app without performing a factory reset on the CWGT?

[JenniferV · Accepted solution]

Hi rawhite75,

Thanks for reaching out and sorry to hear that you are having an issue setting up your Chromecast devices. Let's sort this out.

Quick questions — what's the LED light status in your Chromecast (with Google TV? (solid or flashing white)? What's the distance between the router and the Chromecast device? Please manually connect to the Chromecast SSID. Here's how: Go to the phone’s Settings > Open WiFi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set up again.

For additional steps, please visit this support website article and let me know how it goes. You may also use the Chromecast Voice Remote to set up the Chromecast and check if it will push through.

Thanks,

Jennifer

[JenniferV]

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

[JenniferV]

Hi rawhite75,

I haven't heard from you in a while so I'll be locking this thread if there is no update within 24 hrs. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

[rawhite75]

Sorry for the delay.  The CCWTV did finally show up in the Google Home app, and I was able to cast and configure the device.

Thank you

[Jeran]

Hey there!

It looks like rawhite75 was able to resolve their issue, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran