What happened?

[Lrgmarg]

Two days ago my chromcast stopped working. Tried unplugging everything and starting over but hasn't worked.

Tried a reboot, but that didn't work. Tried factory reset and that didn't work either. 

I am going bonkers trying to find the issue.

HELP!!!

Lrgmarg

[Jeran]

Hey there Lrgmarg,

I apologize about the late response on this thread, thank you for being patient! Were you able to fix that Chromecast issue? If not, I'd be happy to help out, as I know these issues can be tricky to troubleshoot on your own. Let me just ask you some questions about what's happening:

• What color is the LED light on the Chromecast?
• Is the Chromecast powered by the wall outlet, or a USB connected to the TV?
• Does this Chromecast work when plugged into a different TV?
• Can you see the Chromecast in the Google Home app?
• What other troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Lrgmarg, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran