WiFi problems with usb adaptor

[Kingy0095]

I have an issue when connecting to a particular WiFi hub, after a while it disconnects and won't let me reconnect unless I remove my usb hub adaptor.

However if I connect it to a different WiFi network (I have 2 currently available) I don't have the same issue...

I've looked at all my router settings and there doesn't seem to be a problem there...

Anyideas

[JenniferV]

Hi Kingy0095,

Thanks for reaching out. To confirm, have you hardwired your Chromecast to the USB Hub connector? Try to reboot your Wi-Fi hub and Chromecast device. Also, if the issue is isolated with your Wi-Fi hub, please contact your Wi-Fi manufacturer or Internet service provider for additional help.

Thanks,

Jennifer

[JenniferV]

Hey there,

How's it going? Did the steps help?

Regards,

Jennifer

[JenniferV]

Hello Kingy0095,

I haven't heard from you so I’ll be locking this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer