cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Streaming

Blog Posts

Google TV Streamer is now available! Read more

Help Center

Forum Posts

Start a conversation

Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 16860 Views
  • 0 replies
  • 10 kudos

Chromecast Google TV: Streaming-app won't close

I have several streaming-apps (Netflix, Prime, Disney+, local TV-providers,...) on my Chromecast. When an app is running, and turn the Chromecast off, and ie. I turn it on the next day, the app that was running opens, but it is not possible to close ...

ph_1960 by • Community Member
  • 175 Views
  • 1 replies
  • 0 kudos

Google TV Streamer environment in the UK

Having bought in the UK - the Google TV Streamer 4K. Dear Google. Please advise when UK support, and "the promise that the unit could bring" will be realised ? UK National Free to Air channels other than ITV missing !! WWS

WWS by • Community Member
  • 233 Views
  • 5 replies
  • 0 kudos

Google TV Streamer - Kayo not working

Hi allI have just purchased and set up Google TV Streamer and all but Kayo is working okay. Kayo takes forever to load/buffer and then drops back to the previous menu. The Wifi signal is coming up as strong so I don't know what the issue is or how to...

paying for peacock and its not recognizing it anymore

I pay monthly for premium thru google and its not being recognized any more, what's up with that? is there a setting that's changed or needs to be updated? i cannot find any assistance for that. Peacock cant help since I pay thru a third party, googl...

sandyH by • Community Member
  • 136 Views
  • 1 replies
  • 0 kudos

Chromecast with Google TV setup not accepting tv remote power button

When setting up the Remote Control to control the TV by IR, I am able to confirm that the Volume and Input buttons work, but it is not asking if the Power Button worked. The remote is correctly controlling the TV (for volume up & down and mute and in...

kentb by • Community Member
  • 213 Views
  • 3 replies
  • 0 kudos

ambient mode issues?

I have the option to personalize ambient mode, but when I select it there's nothing on the next screen. I usually have a personal album displaying from Google photos. It no longer a working. I've tried resetting the device 2 times and still no luck

Mute Button Doesn't Work

I replaced a Chromecast With Google TV with a Google TV Streamer. Nothing has changed with my setup exept for replacing the streaming devices. On the Google TV Streamer, the mute button doesn't work. It worked fine using the previous Chromecast's rem...

emmzone22 by • Community Member
  • 370 Views
  • 9 replies
  • 0 kudos
to vote
Labels