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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 236 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27101 Views
  • 0 replies
  • 12 kudos

Chromecast home page not loading

The homepage for my Chromecast is not coming up when I turn it on. It was working fine in the morning, but when I turned it on in the afternoon I just got a blank screen.I can get into apps using the Google assistant, volume, mute and power buttons s...

Timmy-p by • Community Member
  • 622 Views
  • 2 replies
  • 0 kudos

only two chromecasts show up for speaker groups out of three

I have three chromecasts with Google TV all purchased at the same time. All three are connected to Google home. When I go to create a speaker group, only two of them show up. All three of them are on the same Wi-Fi network. How do I resolve this? Ple...

dkmonroe by • Community Member
  • 844 Views
  • 4 replies
  • 0 kudos

Installing the

I need a help to install my device

Dididodi by • Community Member
  • 619 Views
  • 3 replies
  • 0 kudos

STTE.230319.008.H1

hello Has anyone received the update on chromecast HD with command? Did you solve the live stream problem??

Lanzo by • Community Member
  • 1018 Views
  • 4 replies
  • 0 kudos

Green dot in the top right corner of the screen

So about a month ago, a green dot appeared in the top-right of my screen while I was watching TV shows on it. At first I thought it was the same green dot that appears on my Pixel 6 Pro whenever the microphone is being used, so I began to troubleshoo...

Google tv audio cutting every 60 seconds.

Hello,I'm having issues with the Google tv device that nomatter which app I am streaming the audio cuts of for a second or two every 60 seconds or so. Tried with YouTube, amazon prime, HBO, netflix.. all of them presents the same issue.This older pos...

tutudias by • Community Member
  • 883 Views
  • 2 replies
  • 0 kudos

Constantly need to reset Google TV

Most times I select the Google TV as an input, I need to power cycle it for there to be video and audio output. Usually, I select the HDMI output and there is no output, but the white light on the Google TV is on. It happens every time after not bein...

Need to reset chromecast every day

Hi everyone,I have a chromcast 3d gen, had it for 7 years now.Been working great until like a month ago,Everytime I turn on the tv, 1 to 3 times a day, I need to reset the chromecast to be able to cast. If I try to cast it just loads but after a rese...

Emmdjej by • Community Member
  • 3614 Views
  • 12 replies
  • 2 kudos
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