cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Streaming

Blog Posts

Google TV Streamer is now available! Read more

Help Center

Forum Posts

Start a conversation

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 14865 Views
  • 0 replies
  • 10 kudos

Impossible d'accéder au cloud à partir du google streamer TV

Bonjour,Je n'arrive pas à accéder à google drive ou one drive à partir du google streamer TV.J'ai essayé avec plusieurs gestionnaires de fichiers, comme X-plore par exemple, et à chaque fois que je veux me connecter à mon google drive, j'ai un messag...

Jean-LucG by • Community Member
  • 37 Views
  • 0 replies
  • 0 kudos

Google TV Streamer audio sync issue

I use YouTube, Prime, Disney and Crave.Audio is never perfectly synced. When it is optimal after a reboot the audio is very very slightly delayed. If I compare on a fire stick or on native apps on my Samsung tv the audio is perfectly synced.After som...

Google TV Streamer drop frames on all videos

I use YouTube, Prime, Disney and Crave. They all give drop frames, I first saw it with my eyes and on YouTube I confirmed with the stats. It's continuous and very annoying.I tried to change the system resolution and refresh rate, none works.My Stream...

No Dolby Atmos

I am use the new google streamer and as today has every movie app no Dolby Atmos. And tidal can not play in Dolby Atmos. And Apple tv also no Dolby Atmos. My sound settings are on automatic. Yesterday no problem All my apps play now in Dolby surround...

Google streamer 4k HDR problem.

Hello,There is problem with HDR on streamer. If i watch movie witch have hdr, it doesn't show hdr. But, if i choose same movie straight from youtube, hdr is working.

Jari76 by • Community Member
  • 58 Views
  • 0 replies
  • 0 kudos

Device is connected to network, but apps say no connection

We thought the problem was only with YouTube but now Disney+, Hulu, Prime Video and HBO Max all insist that the device is not connected to the network. The device is connected and shows as such in settings with the connection to the internet indicate...

YouTube app has stopped working entirely.

For the last few days we have not been able to use the YouTube app on the Chromecast with Google TV in our living room. The app opens to a YouTube logo and attempts to load. But it will spin for awhile then give option to try again or check our netwo...

Chromecast (3rd gen) no enciende

buenas, tengo un problema desde hace un tiempo, mi chromecast cuando lo conecto no responde, solo mantiene una luz led blanca estatica y haga lo que haga no cambia, he intendado todo lo que decian en el foro, pero de igual manera, no encontre a nadie...

Enzo1506 by • Community Member
  • 54 Views
  • 1 replies
  • 0 kudos
to vote
Labels