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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 369 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27309 Views
  • 0 replies
  • 12 kudos

Google Chromcast tv remote

Google Chromecast tv remote does not pair , We have used 3 different google tv remotes and none will pair up in the past month and a have.. We have been without a tv for the last month and have. A technician come out to our place to make sure the int...

Image freeze when streaming 4k HDR and Dolby Atmos

Hello, I hope I will find some answers here as I couldn't find any elsewhere.I've been having trouble playing 4k HDR content + Dolby Atmos ; the movie will play for a few seconds and then the image freezes but the audio continues playing.I've been wa...

MARCOpain by • Community Member
  • 102 Views
  • 1 replies
  • 0 kudos

Google TV Streamer + Samsung TV Q90T / Q60T = HDR10+ issues

Hi, I have a pretty weird and specific issue with two of my Google TV Streamers.Every time I watch HDR10+ content while the frame-rate matching feature is on, I have a weird blinking on the outlines of stuff in the image, especially visible on text l...

tal_sarid by • Community Member
  • 206 Views
  • 4 replies
  • 0 kudos

Chromecast HD audio streaming issue

Hello I have a some problems with Qobuz App Android while streaming HiRes audio via Google cast to Chromecast HD deviceAfter the latest Chromecast HD firmware update (20241218) the audio streaming playback stops when the Chromecast screensaver (Ambie...

cfrabu2 by • Community Member
  • 129 Views
  • 4 replies
  • 0 kudos

Unable to control Chromecast with Nest

This is an issue that has suddenly appeared out of nowhere. Simply put, I can say to my google nest "Play XYZ on TV" and it will play, I can say "Set TV Volume to 40%" but I can't say "Pause TV" or "Stop TV" or any actual control commands.I've had th...

Irelevus by • Community Member
  • 116 Views
  • 3 replies
  • 0 kudos

Resolved! Cromecast Google TV 4k (Android 14)

Today, the Android 14 update arrived on my Chromecast Google TV 4K. I installed it, but my remote control is responding too slowly. My apps for live TV—Zattoo (Live TV), Sky Switzerland, Netflix, and others—are reacting very slowly. The picture is ex...

Artan by • Community Member
  • 636 Views
  • 8 replies
  • 1 kudos
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