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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 370 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27311 Views
  • 0 replies
  • 12 kudos

I don't have wi fi

I live alone and don't need or have a wi fi router.How do I set up a chromecast device without a wi fi?I did it once before but I reset my chromecast and can't get it working now.

TheJames by • Community Member
  • 938 Views
  • 4 replies
  • 0 kudos

Wont connect

My chromcast tv is connect to the same wifi as my phone but the tv won’t show up as an option to connect on my phone. it only shows my upstairs tv not downstairs.

Can't see Chromecast Ultra as casting destination

Hi,I've had a chromecast ultra for a couple years and haven't had any issues, but just in this last week I can't cast to it. My devices can't see it as a destination to cast to. Samsung A71 (tried YouTube, Spotify and Amazon Prime) and Microsoft Surf...

Mordecai by • Community Member
  • 1397 Views
  • 5 replies
  • 0 kudos

tv has no sound

Chromecast is paired with it's remote and works to change apps, etc, but there is no sound from the tv (Samsung)

moose616 by • Community Member
  • 786 Views
  • 4 replies
  • 0 kudos

Missing remote

Anybody know if a universal remote will work ? The remote is missing cant find it anywhere. Can you buy a replacement?

Scootert by • Community Member
  • 810 Views
  • 4 replies
  • 0 kudos

Resolved! Can't set language of physical keyboard in Chromecast with Google TV (4K)

Hi there, Today I installed my Chromecast with Google TV (4K). After installation, I connected my Logitech k830 keyboard with bluetooth. We live in Belgium and here we use azerty. The Gboard is set to azerty, but the physical keyboard remains on qwer...

Climano by • Community Member
  • 4871 Views
  • 6 replies
  • 2 kudos

Chromecast does it own thing

Hi,Since this week we use a Chromecast (with Google TV) 4K and there are a few thing happening.. and we don't know why:1. The chromecast stops a app and return to homescreen.2. The chromecast turns off the whole TV.3. Netflix starts and I can't use t...

ItsATim by • Community Member
  • 6737 Views
  • 31 replies
  • 0 kudos

Resolved! Chromecast gen 3 powered from TV/usb port

Hi, can I power my Chromecast using the TV's usb port? Hoping to power from usb but unsure if this will work/or even if it would damage equipment 3 gen Chromecast. Tv: LG OLED c2 evoThanks

Rp6 by • Community Member
  • 6124 Views
  • 10 replies
  • 0 kudos

Casting question

We are seeing some difficulties in our school building as it appears that casts are being sent simultaneously from one Chromebook to numerous Chromecast devices. As I'm looking for it, I though I'd post here as well in case anyone else has encountere...

Chromecast Hide Continue Watching Broken

The hide option in continue watching does not work. Also, it's showing multiple versions of the same show. If I binge several episodes of a TV show, there will be the option to continue watching from several different episodes. Currently I can contin...

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