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Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 15222 Views
  • 0 replies
  • 10 kudos

Featured photos

Hi I want to post my photo on Google Featured photos how can i do this?

Shamid_32 by • Community Member
  • 166 Views
  • 1 replies
  • 0 kudos

Resolved! Chromecast can't control LG TV volume

I've just bought a new LG TV (LG OLED55C35LA (2023)) and am using the Chromecast with Google TV (4K).The Chromecast can't change the volume of my TV, not when using the remote and not when I'm using the App to control the Chromecast. Settings of TV a...

arno3005 by • Community Member
  • 312 Views
  • 1 replies
  • 0 kudos

L R scroll doesn't work

Chromecast remote device worked fine, but we disconnected for a few hours. When I reconnected, tho I can scroll vertically and choose whatever is leftmost on the page, I can't scroll right for other programming choices. I've replaced the batteries wh...

Youtube Music app no difference in Google TV?

I just got a chromecast with Google TV (4K). It works fine except some minor issue. One of them is that I don't see any difference on the YouTube Music app when compare to the YouTube app.On my android phone, since I am using the YouTube Premium subs...

yipchunyu by • Community Member
  • 303 Views
  • 3 replies
  • 0 kudos

casting stops when i turn off the screen of the phone

Casting ends after one minute when casting from phone to youtube app when phone sleeps (turning off screen). there was no issue last week (no setting was changed) but currently it disconnects from youtube app and stop casting after one minute when i ...

okano by • Community Member
  • 4062 Views
  • 27 replies
  • 6 kudos

Connect chrome cast

I’ve got a new phone , do I have to buy chrome cast again 

Hazel9171 by • Community Member
  • 171 Views
  • 1 replies
  • 0 kudos

Chromecast Remote Overhearing (G9N9N) 4th Gen

Hi, all of a sudden, my Chromecast remote (G9N9N) is overheating and not working. I have not dropped it or spilt water on it.What can be done about this?

marcuskmt by • Community Member
  • 290 Views
  • 3 replies
  • 0 kudos

Remote wont respond, no input and no lights

Hello, I just purchased a Chromecast with Google TV HD. I got it set up and everything was running fine remote included, then the next day I tried to use the remote and got no response from it at all, button presses do nothing, the light doesn't come...

Jojj351 by • Community Member
  • 181 Views
  • 1 replies
  • 0 kudos

External storage (USB drive).

I installed a hub and a micro SSD card (USB drive) on the Chromecast TV, but I can't move the data to the USB drive. I use a Digital Signage application (Yodeck). I was able to install the application on the USB drive, but I can't move the media (vid...

Zrttn by • Community Member
  • 358 Views
  • 5 replies
  • 0 kudos
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