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Streaming

Forum Posts

Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 15222 Views
  • 0 replies
  • 10 kudos

Chromecast audio dropping out every 5 - 10 minutes

Replaced my older Chromecast Ultra with the 4K with Google TV. Audio keeps dropping every 5-10mins exactly like this post...https://www.googlenestcommunity.com/t5/Chromecast/Sound-intermittently-drops-out-for-a-second-or-so-happens-every/td-p/323I'm ...

iPhone can’t connect to chromecast

Lately my phone has been unable to connect to my Chromecast. It keeps prompting me to turn on local network access in my settings. But I have done this already. I’ve double checked and every app in my settings is set to connect to local networks. In ...

Ashtab34 by Community Member
  • 539 Views
  • 3 replies
  • 0 kudos

Virtual remote pairing troubleshoot

Everything works fine until I get to the point where I’m trying to set up the virtual remote. It comes up on my phone to put in the code on the tv but the tv never displays a code. It just keeps going in ambient mode

Imgb420 by Community Member
  • 438 Views
  • 3 replies
  • 0 kudos

audio dropouts - Google CC w/Google TV dongle, audio problem with Denon AVR

I’m experiencing audio dropouts similar to a previous post from 8-24-21 from Ryan Trepanier, answered by Abellaj, and locked by Jeran on 9-23-21. It involves the chromecast with google tv device (ccwgtv), the 2020 dongle model #GZRNL. In 2021, Ryan w...

emisk by Community Member
  • 3148 Views
  • 16 replies
  • 1 kudos

Factory reset

I'm trying to get a chromecast somebody gave me To work it says I need to factory reset it can't factory reset it because I don't have Access to the original Wi-Fi Anybody know how to get around this

Scotty123 by Community Member
  • 510 Views
  • 4 replies
  • 0 kudos

Chromecast Ultra dropping out

I recently purchased a pixel 6a and now when I use it to cast to the Chromecast Ultra it continually drops out after 1 minute of video. It worked fine from my previous Motorola moto z 2 play. I would have thought that both being Google products there...

Jexhed by Community Member
  • 421 Views
  • 3 replies
  • 0 kudos

Chromecast making a high pitch beep

I not long swapped by chromecast for a chromecast with Google TV (the white one with the remote) but suddenly when i turn on the TV it plays a high pitched whining sound that plays over movies as well. The louder I turn the TV up the louder the beep ...

CrazyGeko by Community Member
  • 4693 Views
  • 5 replies
  • 0 kudos

Resolved! Ethernet adapter Keeps Dropping.

Chromecast 4kAndroid phone with Google home.LG oled A2.Vodafone gigabox.I recently bought the ethernet adapter for a more stale connection, even though my WiFi is good. Issue is the wired connection keeps disconnecting. All cables and equipment are b...

Zale by Community Member
  • 1844 Views
  • 10 replies
  • 1 kudos

D+, HBO Max, Peacock won't play

Hello, I have a strange problem with Chromecast with Google TV 4K, Disney+, HBO Max and Peacock are not working. At the same time, YouTube and Netflix have no problems, they work normally. I reinstalled the apps, did a factory reset on Chromecast and...

NAVIPLO by Community Member
  • 1334 Views
  • 9 replies
  • 0 kudos
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