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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 274 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 27187 Views
  • 0 replies
  • 12 kudos

Feature Request: make Chromecast power on / off multiple devices

Issue: Can't use the remote to simultaneously power on / off two devices of which at least one isn't CECSetup: Google Chromecast connected to the HDMI (CEC) input of a receiver. TV (non CEC) connected to the HDMI (CEC) output of the receiver.Descript...

heybaybee by Community Member
  • 5626 Views
  • 1 replies
  • 33 kudos

Chromecast not connecting

I recently changed Internet providers and tried reconnecting my Chromecast to our new internet. I done a factory reset on the chromecast, it pops up on the TV with the welcome screen. However once I download the Google Home App onto my device, it doe...

Cannot cast to tv

I just changed internet providers and although I am using the same modem and wifi network and password, I cannot cast to my tv. I restarted the device as well. Laptop, phone and chromecast are all connected to the same wifi network. Can see chromecas...

Megraj by Community Member
  • 2411 Views
  • 12 replies
  • 0 kudos

HDR Not Working After Android 12

Hello,After the Android 12 update about a month ago HDR is no longer working for me on any of the apps that supported it previously.I have two Google Chromecasts with Google TV (GCCWGT), one plugged into my receiver routed to the TV and one plugged d...

Shogungts by Community Member
  • 14914 Views
  • 32 replies
  • 4 kudos

Chromecast no reaction

Hi . With my chromecast was everything good . Was confirmed and worked nice . Till today . Since today is like locked and I can do nothing . When Its pluged , i see only G from google logotype and there is reaction for nothing . Any buttons, nothing ...

Marcel2 by Community Member
  • 3078 Views
  • 17 replies
  • 1 kudos

Trying to use my older chromecast

Im not sure what gen it is but its number is chromecast3729.I did the factory reset.It worked casting my android screen, then it didn't.It works from apps that have a cast button.I think the way I got it to cast what was on my phone was to first cast...

travistee by Community Member
  • 895 Views
  • 3 replies
  • 0 kudos

Acceptable distances

I have a Bluetooth ConnectClip 1.1 (CC) that I use to connect my hearing aids to my phone. I also have a USB button so I can connect my hearing aids to my computer. I usually wear the CC around my neck.The Chromecast with Google TV shows the CC and w...

Harkawy by Community Member
  • 1464 Views
  • 3 replies
  • 0 kudos

can’t stream to Chromecast

We can’t stream Netflix or something else even tho the chromecast and phones are connected to the same wifi. Unplugging the chromecast and plugging it back in doesn’t work. Sometimes the chromecast does show up on Netflix but then it has troubles con...

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