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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 15008 Views
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Resolved! Change Chromecast Remote "NetFlix" to a different app?

I can handle having the left button on the remote go to YouTube, and I see at https://support.google.com/chromecast/answer/10116742 I can set up which YouTube app that button goes to, such as YouTube TV, You Tube Music, etc. What I would like to do i...

MeekMark by Community Member
  • 508 Views
  • 1 replies
  • 1 kudos

Connect Chromecast to stronger WiFi

I have two WiFi sources in my house, one stronger and the other weaker. I have had to change them around and now want to connect my Chromecast to the stronger WiFi. I cannot figure out how. The instructions I receive include the following:Open the Go...

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PhilipS by Community Member
  • 479 Views
  • 4 replies
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Resolved! Problems with bluetooth and cast

Hello. I've been trying to transmit the image from my cell phone to chromecast for a while, but without success. Even if I try through third-party apps, Google Home or system settings, none of the options work. Also, I use a dualshock 4 controller to...

Honorio by Community Member
  • 2370 Views
  • 8 replies
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Chromecast Remote is useless

Bought a Chromecast Ultra. The Chromecast works (kinda... shuts off after about 30 minutes inexplicably, but that's a different post).The remote is nothing more than a useless piece of plastic that has an LED light that is on and sometimes pulses.I'v...

Chromecast reboots itself

I saw a previous thread that was closed, so making a new one. I bought a my Chromecast a few months ago and over the past month it reboots itself over and over. I’ve tried the factory reset three times without success. I went to exchange it for anoth...

Chromecast and YouTube issue

I try to cast YouTube videos by bringing them up on the YouTube app on my phone and selecting to cast. The TV just brings up a YouTube app instead of playing the video. Then I can't control the app from my TV remote or phone like it says. I would lik...

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