cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Streaming

Blog Posts

Google TV Streamer is now available! Read more

Help Center

Forum Posts

Start a conversation

Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 15221 Views
  • 0 replies
  • 10 kudos

Resolved! Chromecast with Google TV Netflix and prime issue

I'm getting with Netflix and Amazon prime then I start a stream I get this message. We're having trouble playing this title right now. Please try later or select a different title. The only way to get streaming video from Netflix and from Amazon prim...

Dannyyy by • Community Member
  • 3130 Views
  • 17 replies
  • 1 kudos

Wifi

My chromecast won't connect to any wifi, I tried rebooting it by unplugging the whole thing and plugging it back in but that didn't work and I cant reboot the wifi router because I don't own the house, and almost the whole house is using the wifi rig...

HDR

Using Chromecast with google tv connected to my Denon x3700 receiver. For the past year HDR worked perfectly. Now suddenly It lists HDR and Dolby Vision as unsupported formats. The HDMI ports are HDCP 2.2. Ive tried a different hdmi input on the rece...

jhakimian by • Community Member
  • 1318 Views
  • 11 replies
  • 0 kudos

Chromecast not connecting to laptop

I just got my new chromecast yesterday and got it all set up just fine out of the box. I was able to mirror my screen from my laptop to my TV which was the biggest reason I got this. Stopped watching for a few hours and then came back and suddenly I ...

Press1db by • Community Member
  • 4373 Views
  • 5 replies
  • 0 kudos

Unable to optimize to full screen.

I have a Vizio 50inch Tv and an Acer Aspire 5 laptop and both were working fine until my Tv updated. After it did, I started noticing at the bottom of the screen the word, "Chromecast." Since then, I've been unable to make the picture on the Tv "opti...

Billy45 by • Community Member
  • 1961 Views
  • 3 replies
  • 0 kudos

Remotes stop working

Hi,Setup with a Toshiba tv, and everything works fine (all buttons) on the remote for the first 30 seconds, then you cannot adjust the volume on the tv or turn it off, it will only turn off the chromecast. Now the really odd thing is it will stop the...

etpulsar by • Community Member
  • 718 Views
  • 6 replies
  • 0 kudos

Resolved! Castplay on Kogan TV with inbuilt chromecast

Hello, I bought a Kogan TV with inbuilt chromecast and saw that to use the casting, I have to download castplayTV, is that correct. When i try to set it up by scanning the QR code to download the app on my IOS, it says that the app is not supported i...

SThomsy by • Community Member
  • 4894 Views
  • 9 replies
  • 0 kudos

sudden wifi connection issue

I've been using the Chromecast with GoogleTV for half a year now and it worked like a charme until a week ago when it lost connection to my wifi and was never able to reconnect. Whenever i select my wifi in the list of availables wifis the chromecast...

2.4Ghz wifi not working

Hi. I'm having issues connecting my Chromecast to my home network. I can connect it to my 5Ghz wifi, but it's not ideal, and I want to use it on the 2.4Ghz network, but it just doesn't connect. I tried factory resetting the device, reinstalling and r...

German by • Community Member
  • 748 Views
  • 6 replies
  • 0 kudos
to vote
Labels