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Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 15080 Views
  • 0 replies
  • 10 kudos

Resolved! Since latest update, seeing flickering and screen resets

See attached link to video capture of TV display, where I am viewing YouTube content. CCwGTV is configured to use Dolby Vision, which the TV is showing as the mode. I am seeing video distortion/flicker accompanied by video reset (blacks out and comes...

Peterr by • Community Member
  • 3814 Views
  • 6 replies
  • 0 kudos

Sync between two Chromecasts - one picture, one sound

Hello, I'm trying to work out how to synchronise a projector (new, latest technology) with an older PA amplifier system. The projector will take web content (imagine a YouTube clip of a band) via a Chromecast, plugged in to its HDMI input port. Separ...

Andrew101 by • Community Member
  • 839 Views
  • 8 replies
  • 0 kudos

Any way to use Google assistant to connect to Bluetooth earphones?

I have Bluetooth earphones paired with my Chromecast, and sometimes they auto-connect but I also use the same earphones on my phone. Whenever I want to switch to using them on the Chromecast, I have to manually go into the remotes and accessories set...

Resolved! Chrome cast is picking up the wrong location

Just bought a cromecast with TV and the suggested apps are from a different country which I am unable to use since those apps are not supported by my country. Also, the apps from my country are not running since the chrome cast thinks I am in another...

Harsh04 by • Community Member
  • 3092 Views
  • 11 replies
  • 1 kudos

Chromecast wont connect

Hi, I wanted to reset chromecast to a different WiFi network in order to cast a specific item on the same network. My problem appears when trying to connect in home app, everything works during setting up new device until I try to connect the WiFi & ...

Input Button cycles but won’t change

I have a Sharp Tv and was able to get the Chromecast to control volume, on/off. However, the input button cycles through the inputs but doesn’t change. Anybody got a fix?

DB33 by • Community Member
  • 442 Views
  • 3 replies
  • 0 kudos
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