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Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Need help with setup? Troubleshoot common Chromecast problems
Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...
Movies from Google Play Store won't play on Chromecast on Google TV
I purchased a movie from Google Play Store on Chromecast with Google TV. It works fine initially. However, when I tried to play it again, it says "there was an error". I didn't have a problem playing the same movie on my iPad. I have tried to clear c...
Unplug Chromecast because it disconnects.
Just set up a new Cast 4K. When we switch TV inputs, Cast disconnects and has to be unplugged, then plugged back in. Do we have a setting wrong?
Netflix and other apps can't detect availability of Dolby Digital audio on Chromecast for Google TV
I have a Dolby Digital receiver (not Dolby Digital Plus nor Dolby Atmos) and a television with only Dolby Digital support. I connect my Chromecast with Google TV to a splitter, which then connects the television and receiver, respectively. I played a...
Chromecast with google tv not connecting to WiFi
Hello, had my Chromecast since January 2022. Worked fine until recently won't connect to WiFi. Tried to hot-spot my phone incase its because of my new router. No joy. Factory reset done too.
TV must be on to keep casting with Chromcast?
I'm using Chromcast with an HDMI audio extractor: JTD18G-H5CH2 from J-Tech DigitalSome times when I cast from youtube, there is no video, just a static image and don't need to have the TV onBut when I turn the TV off, the sound to my audio equipment ...
Chromecast with google tv crackling sound when switching from a Dolby Atmos source to Youtube
Hi,I have a Chromecast with google tv, and whenever I switch from a Dolby Atmos source (Neflix, Prime Video) to Youtube (DD+) I hear a super annoying crackling sound. The problem goes away once I restart my TV, but this is not ok.What I tried:1. Rese...
How to update chromecast without remote
Hello I've lost my Chromecast remote. Previously I was use Google Home for controlling it. But unfortunately, I cannot use the App anymore, and because shows me like this. What can I do for having control of my Chromecast?P.S. I was trying to buy a r...
2 Chromecasts, one working the other not on phone hotspot
I have chromecast gen 3I'm trying to connect ultimately to a mobile mifi dongle for use in a remote location.I'm using the 2 phones method (one with hotspot, one to use home app to connect) to setup the chromecast.initially it connected ok, updated, ...
Home speaker YouTube options issue
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Chromecast google tv Remote Disocnnects
Hello, i had my chormecast for over a year. the last couple of weeks the remote started to present problems, every time i try to press any of the volumes, power on TV or input the remote freezes and i get a flashing light for a couple of seconds the ...
