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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 14956 Views
  • 0 replies
  • 10 kudos

Chromecast Restarts Daily

Hi,My wife and I have been having some issues since probably January 2022 with our Chromecast. Almost every time we cast to one of our Chromecast devices (the one in our basement), the device restarts. This usually happens around 1pm CT, but has happ...

Margley by Community Member
  • 572 Views
  • 4 replies
  • 0 kudos

No audio from Chromecast when casting desktop

I am having issues casting my Desktop's audio and video to my chromecast successfully. I can click the cast to button in the chrome browser, then I select cast my desktop, and then I select my chromecast device. When I do this the video successfully ...

Mtlhd1011 by Community Member
  • 888 Views
  • 7 replies
  • 0 kudos

Cannot cast YouTube audio on iPhone to Chromecast Audio

Hey community,This sounds bonkers, but just got an iPhone and using it with a Chromecast Audio device has been really hit and miss. I have Google Home app setup on the iPhone, and the Spotify app works fine for casting. BUT I can't cast from YouTube ...

Rakh by Community Member
  • 1678 Views
  • 4 replies
  • 0 kudos

Newly bought Chromecast shows blank black screen

I just bought a Chromecast with Google TV and plugged it to an LG 27UL600 monitor. First boot up, it turned on just fine and I successfully set it up and even watched some Moon Knight for a test run. Then I switched over to HDMI port 2 to play on Xbo...

gejumsky by Community Member
  • 2308 Views
  • 4 replies
  • 0 kudos

Chromecast will not work from any device - but worked 2 days ago

I have chromecast set up - it worked 3 days ago - and now on the video I want to cast I don't have the cast button (on any app). I do have a folder of google Photes still rolling through from my phone - but I cannot get it to cast from the video on a...

Bunny2 by Community Member
  • 528 Views
  • 4 replies
  • 0 kudos

Chromecast

I have completed set up of my chromecast but it is not playing the videos as it is showing offline to set up i made.kundly guide

Navjinder by Community Member
  • 412 Views
  • 3 replies
  • 0 kudos

VPN and MLB app

This isn't a web browser issue, but an app issue on TV's I've been using NordVPN app and the MLB app on our smart TV’s for a few weeks now and the connections both work fine (been able to watch the game I want to) However it seems that once I initial...

phuckleb by Community Member
  • 1242 Views
  • 6 replies
  • 0 kudos

Chrome cast not connecting

Post changing my internet network and modem through the user name and password are same for the mobile as well as the Chrome cast but I can't connect.It goes through procedure but gives the message at the end that can't connect to the devise

RK0999 by Community Member
  • 483 Views
  • 3 replies
  • 0 kudos
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