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Forum Posts
Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer
Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...
Can’t pair Voice Remote
I bought a Stadia Premiere edition but wanted to use more of the features so I bought a Voice Remote from the Google store but I’m unable to pair it.
No Sound
I cannot get sound from my Chromecast Ultra anymore. I have tried connecting both directly with my TV HDMI and indirectly through my sound system. I have also tried several HDMI ports both ways. I have done a factory reset. Before I moved towns my de...
Unable to locate MAC id
I am trying to set up, and I need the MAC id in order to be recognized by my university network. The online community says to click on the settings on the connect to wifi page and click show “MAC id”. When I do this, it says it is unable to display i...
Chromecast
Can’t connect like everyone else.give me a phone number so I can get this fixed
Unlink Photos Videos from Internal Chromecast Storage
Hi, Looking for some help on what I think is a basic question but one I am really struggling to resolve. I am near the max storage on my Chromecast and want to remove the 1.6gb that is listed under 'Photos and Videos' in the Internal Shared Storage s...
Black screen and blue chromecast logo
Attempting to cast from a video player within chrome web browser on windows 10. I am met with a black screen with the blue chromecast logo. My chromecast and google chrome web browser are up to date, I can cast from other services i.e netflix/youtube...
Resolved! 5.1 Surround Sound not working with YoutubeTV
When I'm in YouTubeTV and I look at on the stat for nerds on my new Chromecast with Google TV I don't see the AC-3/EAC-3 codecs and my Onkyo receiver doesn't show the signal as being 5.1 surround sound.But when I watch YoutubeTV on my Roku Ultra plug...
Android tv
Hi,I am having issues with Google Home and Google TV.Android TV remote app stopped working and I can not find it for redownloading on Google Play.After looking at the web I found that I can install Android Home and Android TV and use it for controlli...
My Chromecast with google tv keeps on restarting by itself
My chromecast keeps on restarting. Did hard restart but still persists.
