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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 14864 Views
  • 0 replies
  • 10 kudos

Skippy menu display on Chromecast + Google TV

We just started using our new Chromecast with Google TV. Streaming our shows is working perfectly, but when we are on any of the menu pages, the display is extremely skippy. Words and images blink, and appear and disappear randomly, which makes it ve...

sgk12 by Community Member
  • 810 Views
  • 7 replies
  • 0 kudos

Resolved! Parental Control at Startup

Is there a way to reuire a PIN or password when Chromecast starts up? I have set up a kids account which is restricted, but I don't want my kids to be able to access the main account when they turn on the TV, nor do I want to have to always turn it o...

Mumsie by Community Member
  • 1016 Views
  • 4 replies
  • 5 kudos

Chromecast Audio

I have a new router and network. I can’t seem to get Chromecast Audio to work. I did a factory reset by pressing the button on the Chromecast but still nothing.

Sarah2 by Community Member
  • 565 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast

I recently moved and now I can’t get my chrome cast working cause it wants to connect to the old network? How do I fix this? thank you

spjones by Community Member
  • 939 Views
  • 5 replies
  • 0 kudos

Chromecast with Google TV Surround Sound delay

Like many others I have a huge audio sync issue when using surround sound. My setup isPhillips 43PUS6754eARC HDMI in toDenon AVR-X1600HWith th Surround Sound option selected the delay makes any content unwatchable. When it is turned off the audio is ...

heb147 by Community Member
  • 11132 Views
  • 32 replies
  • 11 kudos

Chromecast with TV disconnects from Wifi all the time

Chromecast keeps disconnecting from Wifi while every other device in house is just fine and no issues with the internet. Its getting really annoying. Also, it never reconnects on its own. It turns off the wifi and I need to go to settings to manually...

Chrome cannot cast to Vizio soundbar SB4531-DS

My Vizio soundbar is properly configured in Google Home. I can cast to it from apps running in the Brave browser on my desktop, but it does not appear on the list of devices when running Chrome.

gdstuart by Community Member
  • 1102 Views
  • 9 replies
  • 0 kudos

Resolved! AnyCast

Why other phones find "AnyCast" and can share video, and my Moto G100 can't find this device

ogchivu by Community Member
  • 832 Views
  • 4 replies
  • 0 kudos
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