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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 224 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 27083 Views
  • 0 replies
  • 12 kudos

Black screen when streaming, intermittent

While streaming from time to time (2, 3 times per hour) screen goes black for a second, loosing content, speakers make odd sound and then all goes back, it's intermittent as sometimes happen at the beginning of streaming sometimes later on but it's r...

Ericoz1 by Community Member
  • 1377 Views
  • 3 replies
  • 1 kudos

Chromecasting to projector in church

Hello! I am a pastor - a one-man show including casting the music; we now use Chromecast, casting from my YouTube Music app on my Pixel 6 -- broadcasting through our projector mounted on the ceiling via HDMI/Chromecast -- to play the songs. I have to...

DianaV by Community Member
  • 753 Views
  • 3 replies
  • 0 kudos

cannot switch accounts in apps

Hi guys,Weird thing is happening with apps like YouTube or Stadia. Although I have added my Google accounts to the Chromecast with Google TV but I am not able to switch between accounts anymore. When I am choosing to switch accounts it gives me as op...

declan123 by Community Member
  • 1108 Views
  • 4 replies
  • 0 kudos

Deleted Chromecast and need to link to new WiFi

Hi, we changed wifi and I thought it would be easier to delete the Chromecast and re link it but it won't pick it up because it seems to be still attached to the old wifi. Any ideas how I can get it back linking and set up with new wifi. I think it's...

Venessa by Community Member
  • 2964 Views
  • 5 replies
  • 1 kudos

Chromecast Ultra not activated, Device Utility not available

I'm trying to get my Chromecast Ultra activated, after having it in storage for a couple of years.Unfortunately, Google Home via Pixel 5 says that my Chromecast needs to be activated first.When I attempt to get the Device Utility app, as per several ...

Jaspis by Community Member
  • 1669 Views
  • 8 replies
  • 0 kudos

Resolved! Chromecast Ultra stopped showing the options menu for Youtube

Like it says above Chromecast Ultra stopped showing the options menu for YouTube. used to get a preview of stuff to choose from but it isn't there anymore. The mini says it is displayed on the screen and asks me to choose but nothing is there. If I s...

CAMeeks78 by Community Member
  • 65650 Views
  • 241 replies
  • 31 kudos

CHROMECAST CONNECTED But cast icon not displaying

Hi I recently change my router to Mesh wifi, after doing that i was able to get internet to my google Chromecast but i keep getting message- Wifi is not connect to same network , also it ask to disable AP isolation mode ( I have never turn on guest m...

Chromecast X1 Ultra

Should the Chromecast X1 Ultra be permanently switched on at the mains supply, even when not in use like overnight for example?

shunter490 by Community Member
  • 1356 Views
  • 8 replies
  • 0 kudos
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