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Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer
Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...
Resolved! Trouble casting YouTube
Hi I'm try to cast YouTube to my Chrome Chromecast but for some reason it won't let me how can I fix that?
Resolved! CCWGTV USB Mouse return riight click
Back (return right click) on a usb mouse or a bluetooth connected mouse is still NOT working since 2 years now. Latest firmware update it is also not working (return/back right click on a mouse works on other androidTv devices such as mibox s, mitv s...
Chromecast keeps turning off
Everything I try to watch something on Netflix or Disney plus chromecast keeps turning off my TV and turning it back on, it'll do it every few minutes if I try to rewatch something. I can sit in the menus all o want but watching something won't work....
Counterfeit chromecast
How do I report a counterfeit Chromecast I have purchased that has come up counterfeit checking on google? I have tried filling out the form Google has but it won’t submit. I have had so much trouble dealing with the company I have purchased it from ...
How do I backup and restore settings and apps on a Chomecast w/Google TV?
The title says it all.I've done this before fairly painlessly on an Android phone.I'm sending my CCwGTV in for replacement. How do I clone its settings/apps to the new one?(would also apply any time the device gets a factory reset)
Stream Prime thru Google/Chromecast: Black screen on HDR10+
I've not been on Prime for a few days and got on this morning to start streaming "The Boys" via the app/Chromecast/GoogleTV. Black screen. The only thing that shows after I hit play is "HDR10+" in the upper right corner...then nothing. Not even the s...
Chromecast casting only audio
Hi everyone I managed to cast my android devices on a TV (sharp) however once I connect my chromecast device to another TV with same brand, I only have the audio but not the video . Do you have any idea why this happens? Thanks
CCwGT Atmos and 5.1 no sound
Hi, I just bought a CCwGT, my set up is CCWGT -> Denon s517 -> Panasonic TH49EX600HIt's weird that from Google TV's Netflix, I can see Atmos supported. But when I click into the movie and there is no sound at all (5.1 also) unless I choose the normal...
Resolved! ChomeCast YouTube options not working
I haven't been getting the voice options to select video from the list you get when asking the assistant "Show me x videos on YouTube on (Chromecast device)". On my Android TV and ChromeCast with Google TV, I can no longer say "Show more, go back, or...
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