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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 14917 Views
  • 0 replies
  • 10 kudos

Resolved! Use Chromecast on different wifi

I have moved house and have tried repeatedly to set up Chromecast on a new WiFi but there is no way to factory reset the chromecast. I will ask one more time but may just have to buy a new one

Ajt8888 by Community Member
  • 879 Views
  • 4 replies
  • 0 kudos

Trouble Setting up chromecast

I am in the middle of setting up Chromecast on my TV. Have reached the point that I am to choose my subscriptions. I only subscribe to two apps....Google utube tv and Netflix. I checked them. How do I move to the next step? There is no "Next" button ...

Bill214 by Community Member
  • 564 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast Voice Remote

I'm trying to set up volume, power, and input control with my Chromecast Voice Remote and my Sylvania TV. For some reason the controls will not work. Any tips or work arounds?

Byaly by Community Member
  • 688 Views
  • 4 replies
  • 0 kudos

Chrom

Chromecast shuts down in the middle of a program. I have to restart after about4 mins???

Joytoy by Community Member
  • 621 Views
  • 4 replies
  • 0 kudos

Chromecast

I can՛t cast the youtube app on my tv, it works well to cast svt barn, youtube kids, but not youtube. What do I need to do?

Hovig by Community Member
  • 514 Views
  • 4 replies
  • 0 kudos

Chromecast 3rd generation not working after setup

Hi, I am facing some issue on my Google Chromecast that not able to connect properly with my wireless network. It was showing weird broken image beside the wifi name (HomeMedia) as shown in the image below and no cast device was found when my mobile ...

FB260E0D-355B-4C69-A37B-0FFBDBAEC135.jpeg 0E113083-A027-496F-B952-0C4B300C3A4F.png
IImVictor by Community Member
  • 1036 Views
  • 7 replies
  • 0 kudos

Google cromecast 2

After updating the firmware my TV is flickering and colour distortion it use to not happen in the past at all but after the update it started even after the changing my wifi to 2.4 band the problem remains where as my TV is working fine and no issues...

Vaibhav08 by Community Member
  • 737 Views
  • 6 replies
  • 0 kudos

Resolved! Chromecast setup

My config:Android with Home installed and internet connectivity.Sony non Smart TVI have a home wifi net that is NOT connected to internet.When installing chromecast stops with message to Check Internet Connectivity. Need advice on correct steps to us...

Terval by Community Member
  • 905 Views
  • 4 replies
  • 0 kudos

I need help

I have an older flat screen TV that's not a smart TV I bought a Google chromecast for it so I can stream from my phone wat am I doing wrong I got wifi at the house can u help me

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