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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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  • 10 kudos

Google Chrome Cast

Hi Buddies, Hope your are fine...I have issue with my google chrome cast as i have two devices and both are active on all time but when one device is getting problem it automatically discount or change the display to other device please help me to so...

Resolved! Chromecast problem

HiHave reset to factorysettings and all, and i have the passive mode screen on the tv. config. And set up, no problem. manage to cast pictures, but non of my streaming apps finds the cast Connected to the tv. What to do..?br T

Trf by Community Member
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  • 3 replies
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Resolved! Chromecast

Can u move chromecast from one TV and then use it on another TV in the same house?

Resolved! How to claim the Google Chomecast Gen3

something wrong with my Google chomecast gen3 after using for 3 months roughly. At the beginning around 2 months, it work properly!!screen show on my TV shown like this. It is problem with flat cable?? Display screen is able to display properly when ...

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Krittamet by Community Member
  • 658 Views
  • 3 replies
  • 0 kudos

Chromecast With Google TV Refreshing

Running Chromecast with Google TV most up to date software and 2018 vizio m series. during playback the Chromecast keeps forcing the display to adjust resolution, flickers the info display (4K Dolby or hdr any content on Chromecast actually) settings...

Poor quality cast from PC

When casting from my phone to TV, video stops showing on phone (which is fine), and quality is great on TV . When casting from my Desktop PC to TV, video remains on PC and casts to TV. TV quality is rubbish. I'm presuming that the drag to continue on...

Richard-R by Community Member
  • 1729 Views
  • 4 replies
  • 2 kudos

Resolved! Disable casting for other devices on network

I am a teacher using a chromecast my presentations since the projector in my classroom is somewhat cumbersome to access and plug hdmi in and out. However, I am noticing that even though I've set this chromecast to be on my work GApps with the Home ap...

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conor-c by Community Member
  • 10118 Views
  • 7 replies
  • 1 kudos

Resolved! Samsung Frame TV Chromecast issue

Hi,I'm trying to connect my Chromecast to me new Samsung Frame TV through the oneconnect box however the tv does not recognise the Chromecast as it says there is no signal?I then set up the Chromecast on my other tv which is an LG then plugged it bac...

BT by Community Member
  • 3777 Views
  • 3 replies
  • 0 kudos

Chrome used to connect to 5ghz network now can’t see it

I have been using my chrome cast with my mobile phones wifi hotspot on the 5ghz network since I purchased it. However today suddenly it won’t connect any more. After resetting the hotspot, unplugging the chrome cast, going through setup again in goog...

Kimmyh51 by Community Member
  • 1759 Views
  • 10 replies
  • 1 kudos
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