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Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 15161 Views
  • 0 replies
  • 10 kudos

Resolved! Chromecast

I have two Chromecasts. When I try to set them up it says go to Chromecast app. When I go to the App Store it says app not available. Google home is not even recognizing Chromecast to find to hook it up

Gw by • Community Member
  • 573 Views
  • 3 replies
  • 0 kudos

Ambient mode, recent highlights is showing someone else's photos

Recently, we have been getting photos in the recent highlights that are not ours. Trying to find out if anyone else has this and how to stop it from happening. We have been running this for years and just recently has happened.

Jmorton05 by • Community Member
  • 660 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast remote control

Can I buy a replacement remote for my chromecast. My one fell I to a glass of no sugar coke and has ceased to work.

galvinpt by • Community Member
  • 1229 Views
  • 6 replies
  • 0 kudos

Keep losing the Google tv in my cast list

I have 3 chromecast connected in my household. Only one is with Google tv, and it's the one keep having issue. I prefer using the cast function from phone to tv (instead of the app on tv) as I can build my queue. But when I select which tv to cast to...

Ukshoes by • Community Member
  • 906 Views
  • 5 replies
  • 0 kudos

Virgin TV

The chromecast device is there but the TV cannot find my virgin 727 wifi?

Fredbear by • Community Member
  • 583 Views
  • 3 replies
  • 0 kudos

Resolved! Stand alone Chromecast UPDATES without Google TV

How or Can you update your Chromecast or how do you tell if your Chromecast has the most current update???I do not know what Generation it is... so im just guessing 1st Gen..Model Number: NC2-6A5

JeffB by • Community Member
  • 670 Views
  • 2 replies
  • 0 kudos

Resolved! Shuts off

My Google TV Chromecast keeps shutting down!!! What is up with that?

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