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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 14882 Views
  • 0 replies
  • 10 kudos

Resolved! Chromecast Won't Wake Up From Sleep

90% of the time, my Chromecast With Google TV won't wake up from sleep . The only way to wake it up is by unplugging and plugging it back in. Is this a bug? Is there a way to fix it? Is Google even aware of it?

bb2021 by • Community Member
  • 4233 Views
  • 5 replies
  • 3 kudos

Resolved! auto disconnecting chrome tab from tv

the chrome tab is automatically disconnecting from the TV. When I cast the chrome tab on the tv which is on the same network. it disconnects immediately. so what can I do to fix it?

Chromecast audio

HI , my chromecast audio is not showing in the cast menu on my laptop. It shows on other laptops/ devices and works with no problems. I have tried all the trouble shooting steps Google suggest but still cant connect . It must be a setting on this pc ...

dadbly by • Community Member
  • 607 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast set up issues. No coe on TV.

I have moved my chromecast to another TV. It won't complete set up. I get as far as showing the TV code on my phone but it wont show the same or any code my TV. So I guess the chromecast is not connecting to my TV. I have chromecast plugged into HDMI...

Greigy by • Community Member
  • 736 Views
  • 3 replies
  • 0 kudos

Can't pair Google TV remote white LED light is off

Hello , I can't pair my remote even I did a factory reset to my chromecast, I just bought the device 2 weeks ago, once I updated the remote it stoped works also after a factory reset. In my opinion as I have tried too many time following up with all ...

Resolved! TV screen saver pictures

How can I post a photo to the TV to be displayed as screen saver like others

NAM by • Community Member
  • 941 Views
  • 3 replies
  • 1 kudos

Resolved! Google Chrome doesn't recognize my Chromecast - PLEASE HELP

Hello, everyone. I have a Chromecast 3 installed in my bedroom's TV and it worked fine until a couple of months ago, when I could only connect my phone to it, but not my desktop PC. Google Chrome browser strangely stopped recognizing the device and t...

arthuraz by • Community Member
  • 794 Views
  • 3 replies
  • 0 kudos

Can't add Android TV to cast group

So I recently got a Sonos beam and simply thought I'd add my Android TV to my audio group like I did with my Chromecast dongle. However my TV does not seem to allow me to do so, it does not appear in group devices or in it's settings. So far I have a...

icepray by • Community Member
  • 951 Views
  • 4 replies
  • 0 kudos

Format image

Hello!When i use Chromecast on the tv i see the format size from my phone!Is possible to change the image format to be as large as the tv screen?

Annamaria by • Community Member
  • 617 Views
  • 3 replies
  • 0 kudos
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