11-23-2022 02:14 PM
Hello
I just switched from a Samsung Galaxy S10 back to iPhone. It’s a 14 Pro.
I can access my Chromecast with Google TV fine via the Google Home app and it works ok casting via apps such as Netflix, YouTube, BBC iPlayer etc. However I can’t cast videos from Google Chrome - something that worked fine on my Samsung.
A possible clue is that I can’t get Spotify to cast directly to my Google Home speakers. It works if I use voice activation to start playing f something via Spotify and then change the track on my phone, but I can’t initiate a connection from my phone.
I have access local networks setup correctly for Chrome (and Spotify) so it isn’t that.
Any ideas?
Thanks - I haven’t managed to find a similar situation via searching the forum but apologies if there is a known fix on here.
12-01-2022 03:32 PM
Hi Thphilpott,
Thanks for reaching out. I'm afraid casting from a Chrome browser using an iOS device isn't supported.
With regards to Spotify, are you trying to access it using the browser on your phone or through the Spotify app?
I'll wait for your response.
Thanks,
Jennifer
12-04-2022 03:41 PM
Hey there,
It's me again. I wanted to check if you still need help. Feel free to let me know if you do.
Best,
Jennifer
12-05-2022 12:02 AM
Thanks Jennifer
Thanks. Trying to access Spotify via the app.
12-05-2022 03:44 PM
Hi Thphilpott,
Thanks for getting back to us. Could you please reinstall the Spotify app and reboot your mobile phone? Using a different mobile device and rebooting your Wi-Fi router might also help.
Let me know how it goes.
Thanks,
Jennifer
12-06-2022 02:07 PM
Brilliant - uninstalling the Spotify app, reinstalling it and restarting the phone has done the trick! Thanks so much. And I am using a 3rd party app (WebVideoCast) for streaming non YouTube video.
12-06-2022 03:26 PM
Hey Thphilpott,
Fantastic! Glad to hear that the steps I've provided helped you to resolve the issue. Let me know if you have other questions otherwise, I'll be locking this thread after 24 hours.
Best,
Jennifer