08-14-2022 04:32 PM
Hi Team,
I bought Goolgle Chromecast with Goolgle TV just this mid June 2022, I started facing issues in remote, the buttons "Home" "Back" "Netflix" "Youtube" no longer working. Not sure what is the fix? Should i replace it? very weird and at least the Power Mute Volume buttons working.
Thanks!
VickyGaucho
08-15-2022 10:16 AM
Assuming the batteries are good (maybe check them in another device), try these steps:
In most cases, your remote will pair automatically after you insert the batteries. If it doesn’t, follow the steps on the TV screen, or press and hold the Back and Home buttons on the remote for 3 seconds.
08-18-2022 02:20 PM
Hey there VickyGaucho,
I'm just checking up on this thread, did you have any more questions or need any additional help?
Thank you,
Jeran
08-21-2022 02:46 PM
Hey there,
davidking, thanks for the help!
VickyGaucho, bumping in to see if the troubleshooting steps shared help. Let us know by updating this thread, and the community will be happy to lend a hand.
Best,
Alex
08-22-2022 02:51 PM
Hey VickyGaucho,
One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
Cheers,
Alex