01-03-2022 10:17 AM
i got the bundle with two chromecasts and netflix credit.
a few weeks ago, i set up the one without the netflix sticker in the kitchen fine.
however, just finished setting up the one with the sticker using my mum's phone since she'll be using the tv the most, but didnt get a prompt about netflix voucher, nor any email on either of our accounts. i checked the home app on her phone and added that chromecast to a room, but didnt see anything in the feed section.
the only hiccup i can think of is that we had to reset her google password before signing in on the chromecast, but dont see how that should affect it. is there something i'm missing?
04-07-2022 09:10 AM
Hey there kalecchi,
I apologize about the late response, thank you for being patient! Were you able to figure out that Netflix issue? If not, I'd be happy to help out with this, just let me know, so I can look into this issue further.
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Best regards,
Jeran
04-07-2022 10:05 AM
hi yes the problem has been resolved
04-07-2022 10:14 AM
Awesome, I'm glad to hear that you were able to resolve that. In that case, I'll go ahead and lock up this thread. If you run into any issues in the future, feel free to create a new thread.
Have a good weekend!
Best regards,
Jeran