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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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Android TV remote for Polaroid TV TQL28R4PR001

Hello,I contacted the chat support and read this post : (1) Re: Define IR profile manually for chromecast remo... - Google Nest Community.I try to configure my remote with my POLAROID TV but the remote does not offer the good code for volume and powe...

MickaelD by Community Member
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Chromecast 4ta con sonido intermitente

Al instalar aplicaciones como Max, Netflix, Amazon e intentar ver una pelicula el sonido de entrecorta y no se puede escuchar nada, pero en youtube o plex funciona perfectamente.@Googletv

DaveSanGo by Community Member
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Chromcast Setup Keeps Factory Resetting

I have 7 of these devices and have been trying to add a new one. As soon as the new device starts up it goes to the Paring Bluetooth Screen. I press the Home and <- key and it pairs the remote. However the Bluetooth screen stays up and then the devic...

Initial set up of chromcast

I am replacing my Amazon Fire TV remote with the Google Chromcast. I've followed the set up instructions. I now have to turn on the TV with the Amazon Fire remote, the I can use the Chromcast remote. HOWEVER, the "set up lady" keeps talking to me! Ho...

billaskin by Community Member
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Resolved! Chromecast won't sign in after rebooting

The chromecast I'm using was bought last summer and it worked just fine until a few months ago. The apps started to load forever or just not work at all, so I rebooted the device. Now I can't finish the setup. If I use the remote to sign in, an error...

Ms123 by Community Member
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Resolved! Home button on chromecast voice remote doesn’t work

I recently purchased a Chromecast with Google TV (4K). I went through all the set up steps successfully, and from the google tv home page I went to the Netflix app to log in. Once I logged in, I wanted to exit the Netflix app so I could log into and ...

google chrome cast keeps saying no connection

Hi, my google home keeps saying "No connection" when I want to connect with google chromecast.Chromecast is in the TV HDMI.I have google home app on my iphone, and internet. It's connecting. It even takes over my TV when I try to connect. But than.. ...

GeertjeV by Community Member
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