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Nest Protect
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Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 112397 Views
  • 243 replies
  • 8 kudos

How to report a customer support interaction

Hi!I received a Protect with a different software expiry date from the hardware date. The difference is about 7 years. The first customer support agent I wrote to said to clean the device, factory reset, and if neither works write back in and they wo...

ryt by Community Member
  • 90 Views
  • 0 replies
  • 0 kudos

Nest Protect - new purchase lost 1 year from expiration

In a bit miffed here at Google, I brought 2 nest Protect items knowing it had an upto 10 year lifespan and that Google mentions that vendors should rotate their stock to keep that lifespan in check.So just got my order from Google and it's a year les...

Nest Protect End of Life

Google announced that the Nest Protect is discontinued and will be replaced by a compatible device from First Alert that will interface with the Original Nest Protects and be controlled by Google Home. You need to use the First Alert App to install a...

Resolved! Smoke alarms discontinued

Never mind. Found the info I needed. Still annoying to know that smoke alarms will only be good for 10 years or less

Grimmjh by Community Member
  • 678 Views
  • 2 replies
  • 0 kudos

Resolved! End of Life or what?

Is the product End of Life or what?Any product you can get your hands on is outdated by yearsRetailers don't seem to be restocking themCan't find Wired ones (even on the store)The bundles haven't been available for a while (it's not seasonal if it wa...

bandwiches by Community Member
  • 1222 Views
  • 8 replies
  • 0 kudos

Resolved! Nest Protect overheating, blister on my hand

I just got a low battery warning on one of my nest protect devices. Pulled out the energizer lithium batteries that the device came with, one was so hot that it burned my hand, and now I have a blister. I was fortunate enough to be close enough to my...

jay_kayef by Community Member
  • 591 Views
  • 4 replies
  • 0 kudos