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Nest Protect
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Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 112399 Views
  • 243 replies
  • 8 kudos

Nest Protect

I had the Nest Protect installed in my home 10 years ago - I have 5 devices. One has not worked for 8 years, the 3 upstairs units go through new batteries every 6 months or less and have been doing so for about 4 years. I am using the recommended Ult...

LinVoel by Community Member
  • 244 Views
  • 2 replies
  • 0 kudos

Cant connect

I have 4 fire detectors i used at an old house that worked all the time at my new house in cant get any to connect i have done factory reset on all 2 times at least i followed the instructions each time I need help

Nest Protect button cracked

GOOGLE CLOSED THIS POST !!!!! WHY !!!!:https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-Protect-button-cracked/td-p/660312 So we start again........Hi All,One of my Nest protect the buttons to push has been cracked. I was shocked about the fr...

loudened by Community Member
  • 179 Views
  • 0 replies
  • 0 kudos

Remote warning shut off

Is there a way I can remotely stop a nest fire alarm from beeping due to a low battery? I'm away for a few months and it's driving the neighbors crazy.

767pilot by Community Member
  • 294 Views
  • 3 replies
  • 0 kudos

New router with new WiFi - change SSID and password

Although I have a new router, my Nest Protec (not sure which generation but model number is A13) still shows its old name. I've tried several ways to change its SSID and password but cannot find the necessary steps to address the WiFi settings.So far...

willeters by Community Member
  • 575 Views
  • 7 replies
  • 0 kudos

Old and deleted devices reappeared

When we sold our house almost four years ago, we followed the instructions and deleted all the devices from our app. In the last month or so, those devices have reappeared in our app. They show as "Smoke & CO" and I can not find a way to get rid of t...

DebDiva by Community Member
  • 311 Views
  • 1 replies
  • 0 kudos

Nest Smoke alarm eats batteries

I have 2 nest smoke alarms. One of them just eats through batteries and like every other month is chirping. I have bought some of the highest quality batteries sold and it still does it. My other one seems to last forever. Is there a software update ...

cstein64 by Community Member
  • 474 Views
  • 5 replies
  • 0 kudos

How do I totally reset my Nest iOS App Without First Logging in?

So the Nest iOS App wants to verify my account with a phone number I no longer have. How do I totally delete the data in the app so I can set up a new account and start all over again with my new phone number.Frustrating that I don't see a way to ski...